We conduct Audits (Mystery & Operational), Surveys, Merchandising etc. Mystery shopping is used to measure and report back on customer service and sales standards at the point of purchase. There are 2 types of mystery shopping:- a. 100% covert - Activity is undertaken and the Mystery Shopper does not make themselves known to the outlet. Reports are completed away from the site and reported directly back to client. b. Covert and reveal - Activity is undertaken and Mystery Shopper informs outlet about result of visit. This is usually tempered with an on-the-spot reward. Benefits of mystery shopping:-
| Institute | Job &Admission Consultancy |
| Books & Stationary | Deptt. Stores |
| Fast Food Corner | Tours & Travels |
| Gift Corner | Pvt. Reservation (Rly & Air) |
| Jewellary | Motor Vehicle Accessories |
| Service Centre- Mobile/Bike/Car | Paint Shop |
| Cyber Café | Marble Shop |
| Medical & Health Care | Bricks/Sand/Cement e.t.c. Shops |
| Gents & Ladies Parlor | Shoe Stores |
| Blank X-ray Paper/Card | Tailors & Butiques |
| Hotel & Restaurant | Furniture & Wooden |
| Garments | Pillow & Metress |